The Northwest Art Center makes every effort to meet the needs of its students. If you or your student is having difficulty in a class, we encourage you to meet with the instructor who may be able to provide additional support or direct the student to a class that better meets their individual needs. If you absolutely must cancel, please be aware of our cancellation policy:
The Northwest Art Center reserves the right to cancel a class when the required minimum enrollment is not met. Earliest notification will be given and if tuition has already been paid, it will be refunded or can be applied toward a different class.
If the class/workshop has not yet begun and you need to withdraw, you must submit a written notice at least two weeks before the start of class in order to receive a full refund. After the two weeks but prior to the start of the class/workshop, 50%* of your tuition payment may be applied to a future class, workshop, or event.
If classes have begun and you need to withdraw, we require a two-week written notice of cancellation prior to the next payment in the billing cycle you’ve chosen (monthly, quarterly). No refunds* will be issued after the start of class/workshop if you are paying monthly or quarterly.
*If you have paid for the entire academic year in advance and need to withdraw or cancel, please contact us and we will work with you around pro-rating a partial refund.
Registration and processing fees are non-refundable.
If you have a question about your balance, recent payment information, or need to cancel or withdraw, please contact our Bookkeeper, Georgene Jones via email at firstname.lastname@example.org and she will get back to you as soon as possible. Please note that teachers and volunteers do not have access to financial records.