FAQs

Frequently asked questions and answers about the Northwest Art Center.

General FAQs

What are your hours?

Our hours vary for Lower NWAC but general hours are 3:45pm-6pm M-F.    Studio on Main changes hours due to volunteer schedules so please follow them on Studio on Main FB page for absolute current hours. Feel free to send us email at info@northwestartcenter.org or call us at 425-788-5900. As always, please let the teachers teach their classes during class times.

What are your holiday hours?

We follow the Riverview School District Calendar  and are closed on Riverview School District’s major holidays and breaks (Thanksgiving break, Winter Break, Mid-Winter Break, Spring Break, and Memorial Day) but remain open for one day closures such as MLK day, Teacher Conference Days and Veteran's Day.

How do I know if class has been cancelled due to inclement weather?

NWAC follows the Riverview School District weather-related closure policy but we may decide to close or open depending on changes throughout the day. We will post information on the web (Facebook, website, or both), email students, and leave closure on our office voicemail. If NWAC closes for weather, the staff will schedule a make-up for cancelled classes.

How can I get in touch with staff members?

Email is the best way to contact teachers and staff. Send us email at info@northwestartcenter.org or call us at 425-788-5900.

Where do I park?

Parking is available on Main Street and behind the building as well as behind the Duvall Visitor Center. Lower Cherry Street is not a great spot to park due to the traffic and large trucks that use it. 

How can I get involved?

NWAC welcomes volunteers as they play a key role in delivering our quality programs and services. Please go to this page to fill our Volunteer Form

How can I make a donation?

As a registered 501(c)(3) organization, all donations including in-kind donations are tax deductible. NWAC welcomes your cash or check contribution.
In addition, donations can also be made through our website by credit card payment. Cash and check donations need to be accompanied by a Donation Information Sheet which is available at NWAC and online.

Donations designated to fund scholarships are a perfect way to know that your donation is changing the life of an artist in your community. Please note on the check that the donation is for the NWAC Scholarship Fund.

If you have a physical donation such as art supplies, office supplies, etc., please contact staff to make arrangements for delivery and receipt, and fill out an in-kind donation form. All donations will receive an acknowledgment and corresponding documentation for taxes.

Pricing and Payment FAQ

The Northwest Art Center’s core classes run concurrently with our local public school district’s academic year. Instructors create an academic year’s worth of content that is designed to teach a range of art education skills and concepts geared to specific ages. It is our hope that students who sign-up at the start of the academic year will remain in the program through the end of the academic year in order to build on their skills, broaden their experience, and receive quality visual art education. However, you may enroll or unenroll at any time with notice.

How it works?

The majority of our programs are currently offered at various tuition rates for the academic year. If you choose to pay annually at the beginning for the school year, you will receive 10% off the total tuition.
Our current registration system has autopayments monthly when you register online. Payment is due at the time of registration.

Our workshops, events and camps are all priced individually, and you may register and pay online.

To find out more about our fee structure, please go to our Class Fee page.

What if I want to enroll after the academic year has already begun?

If there is still room available in a class, we will do our best to work students in. We know that many of our students are involved in other extra-curricular activities and may not be able to start until winter or spring. We will do our best to accommodate late starts and tuition will be automatically pro-rated.

What if I have to miss class?

We will offer make-up classes for students when we have to close for weather-related issues.  We are such a small non-profit that we are unable to offer make up classes if you have to miss a class.  You can always send us an email at info@northwestartcenter.org for further clarification. 

Can I still try out a class for free?

Yes. If you or your child has never taken a class at the Northwest Art Center and you’re not sure if it will be a fit, you are welcome to try one class for free. Our instructors are also available to talk with you about your specific interests or concerns. We want everyone to have the best possible experience—especially those who are trying art for the first time. (note – not all classes offer a free trial day) Please fill out our online form here https://northwestartcenter.org/free-trial-class/

What if we want to cancel a class?

The Northwest Art Center makes every effort to meet the needs of its students. If you or your student is having difficulty in a class, we encourage you to meet with the instructor who may be able to provide additional support or direct the student to a class that better meets their individual needs. If you absolutely must cancel, please be aware of our Cancellation Policy.

What does tuition fund?

This is a question that people often wonder about but may not feel comfortable asking. A portion of each student’s tuition is applied to art supplies, equipment, class instruction, and the costs of keeping the art center open: rent, utilities, office supplies, etc. Tuition is the primary source of income for the Northwest Art Center but tuition alone does not cover the cost of operating our organization. Grants and generous donations support the center in improving the quality of art education our students receive and broadening the scope of our art and creativity training.

Cancellation Policy

The Northwest Art Center makes every effort to meet the needs of its students. If you or your student is having difficulty in a class, we encourage you to meet with the instructor who may be able to provide additional support or direct the student to a class that better meets their individual needs. If you absolutely must cancel, please be aware of our cancellation policy.

The Northwest Art Center reserves the right to cancel a class when enrollment minimums are not reached.  Cancellations are determined no later than 24 hours before the class starts. If the Art Center cancels a class, camp, workshop, the student will have the option to transfer to another class, as long as space is available, or receive a 100% refund.

For any Academic Year-Long Monthly Class:

We require 2 weeks’ written notice for Cancellation. *If you have paid for the entire academic year in advance and need to withdraw or cancel, please contact us and we will work with you around pro-rating a partial refund.

For Workshops and One Time Classes:

  • For classes $45 or less there are no refunds. However, if you contact us via email or phone 24 hours prior to the class start time, you may transfer the reservation to another class or place your reservation on hold for another class for one year. If no notification of cancellation occurs or a call is placed fewer than 24 hours before the class, you will forfeit your tuition.
  • For classes over $45 NWAC will refund your tuition paid, less a $30 cancellation fee if you cancel more than 7 days before the start date of a class. If you cancel seven days or less before the start date, you will forfeit your tuition. There are no refunds for no-shows or for withdrawals after a weekly class begins.
  • If you wish to switch to a different class, a $20 change fee will be charged if NWAC is notified 7+ days before the start of the session. If you wish to change sessions and there is no availability, you will forfeit your tuition.

Private Events:

  • Deposits required for private events are non-refundable if party is canceled less than 14 days in advance of party date. If party is canceled before 14 days, a refund will be given.

If you have a question about your balance, recent payment information, or need to cancel or withdraw, please contact us via email at info@northwestartcenter.org and we will get back to you as soon as possible. Please note that teachers and volunteers do not have access to financial records.

Health and Safety

NWAC is very concerned about the physical and emotional safety of our students.  We always have a first aid kit, radio, and cell phone in case of an emergency.

All injuries and behavioral incidents will be clearly communicated to parents/guardians, and a detailed response plan is in place for any emergencies, which include weather/environmental threats, and injuries require treatment. Our online registration forms include space to alert us to specific concerns, allergies, or needs. Please contact us if you have any questions about specific needs. We will do our best to accommodate.

Disclosure

Full disclosure of your child’s medical, emotional and behavioral status upon registration is required in order for us to create the best experience for your child and for all students. Our capacity to work with a wide range of challenges is significant, but we can only do so when we have all of the information. Nondisclosure of medical, psychological or behavioral challenges may result in a child being sent home from class without refund. This information is confidential and will only be shared with our educational staff members.

Student Expectations

Please read these expectations with your child. Participants in NWAC classes and events will be asked to adhere to the following safety expectations:

Students will:

  • Prepare themselves mentally and physically for the process of learning
  • Students are nourished, rested, and clean
  • Students are free of drugs and alcohol.
  • Students come to school prepared to learn.

Demonstrate respect for people and property

  • Students are honest, courteous and polite.
  • Students respect the property of others.
  • Students accept the rights of others to their own opinions
  • Students settle differences peacefully.
  • Students participate in the maintenance and cleanliness of school facilities and property.

Take responsibility for their own behavior and learning

  • Students make personal choices based on reasonable decision-making processes.
  • Students accept constructive criticism and disagreement when necessary and appropriate.
  • Students accept the consequences of their action

Share responsibilities when working as members of a group

  • Students cooperate, contribute and share in the work of a group.
  • Students accept and assume leadership when appropriate.
  • Students listen to the points of view of others.

Meet the unique requirements of each class

  • Students participate actively in class work.
  • Students follow class rules and procedures.
  • Students observe rules for safe handling of class equipment and materials.

Communicate with parents and school personnel about school related matters

  • Students take time to discuss class progress with parents and their NWAC teacher.
  • Students transmit information to parents and return responses to NWAC teacher when requested.